1. Data collection
When using IndexMe, we collect personal data such as name, email address, IP address, login details and browsing data. This information is provided voluntarily during registration or automatically when using the site.
2. Purpose of processing
The data collected is used to provide and improve our services: profile creation and management, appointment booking, user communication, personalization and site security.
3. Cookies and trackers
IndexMe uses cookies and similar technologies to enhance the user experience, measure traffic, and secure sessions. The user can configure their browser to refuse cookies, but some features may be limited.
4. Data sharing
Personal data is never sold. It may only be shared with our service providers (e.g. hosting, payment such as Stripe, analytics) strictly within the scope of service provision.
5. Data retention
Data is retained for as long as the account is active, and archived for 3 years after deletion, unless longer retention is required by law.
6. User rights
Under GDPR, users have the right to access, rectify, delete, port and object to the processing of their personal data. Requests can be made via email at contact@indexme.com.
7. Data security
IndexMe implements technical and organizational measures to protect data against unauthorized access, loss, destruction or disclosure.
